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Terms & Conditions

Please read these terms and conditions carefully before ordering any Products from our site. You should print a copy of these terms and conditions for future reference. Using this Website indicates that you accept these terms and conditions together with our Privacy Policy,

CONTRACTS AND ORDERS

In order to place an order through the Website, the Customer must accept the General Conditions. By accepting the General Conditions, the Customer undertakes to comply with the General Conditions in its entirety and acknowledges that he/she has read the information on personal data and cookies.

A purchase agreement is concluded when redballoonfashion.com has confirmed the Customer’s order and the Customer has received an order confirmation from redballoonfashion.com via e-mail. redballoonfashion.com encourages the Customer to save the order confirmation for any future contacts with  customer service of redballoonfashion.com regarding the order. The Customer is entitled to cancel its order up until it has been confirmed by redballoonfashion.com.

CUSTOMER INFORMATION ETC.

Redballoonfashion.com recommends that the Customer creates a user account prior to making any purchases on the Website. When the Customer registers its user account and/or places an order, the Customer will be requested to provide some personal data. The Customer confirms that the information provided is correct and complete and is responsible for any errors in the information provided.

The Customer undertakes to ensure that no one, except the Customer, uses the Customer’s log-in details. The Customer may not disclose its username or password to any person and shall ensure that any documentation with information about username and password is kept in such a way that unauthorized persons may not access the information.

If redballoonfashion.com suspects that the Customer abuses its user account or its log-in details or otherwise violates the General Conditions, redballoonfashion.com is entitled to block the Customer’s access to its user account.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications We send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. 

TERMS: SHIPPING & HANDLING