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Shipping & Return Policy

YOUR RIGHT FOR A REFUND

If you return your order to us in accordance with our Returns Policy you will receive a full refund of the price paid for the Products within 14 days ("the Refund Period"). If you are an redballoonsfashion.com customer and cancel your contract within the Cancellation Period you will receive a full refund of the price paid for the products within the Refund Period.

The Refund Period starts from the day after we receive the Products back from you, or (if earlier) the day on which you provide Us with evidence you have returned the Products. Please note We can deduct from your refund for damage or wear and tear where you have used (or excessively handled) the Products and this results in the value of the Products being diminished. We refer you to our Returns Policy for more information on returns and refunds.

AVAILABILITY AND DELIVERY

Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then without undue delay. In any event, delivery will take place no more than 30 calendar days after the day on which a Contract is entered into.

WHAT DOES IT COST TO MAKE A RETURN?

You are responsible for the return costs if you choose to make a return.

HAVE YOU RECEIVED MY RETURN?

You will receive a return confirmation via email as soon as we have received your return. It may take up to 14 days for a return to be received and processed.

SHIPPING METHODS

Any design available online will ship out to you as rapidly as possible. Please allow up to 3 days for processing your order. Your order wll be confirmed via email to your specified address. 

SHIPPING COSTS

Shipping costs are automatically calculated in your online shopping cart, and are based on their destination. 

(1) Free Shipping to North American Countries for shopping of more or equal to $50.

(2) For International Countries, shipping cost is $9.99. 

(3) Charges apply for credit card payment or $30 or less.


CAN I RETURN ITEMS FROM DIFFERENT ORDERS IN THE SAME PARCEL?

Of course you may put items from different orders in the same return parcel. Just be sure to put the return slip for each order in the package, otherwise we cannot register your returns.

CAN I RETURN SALE ITEMS?

Absolutely! You have the same return rights for all items you order from us.